Deliveries & Returns
We offer free-of-charge delivery on all our radiators, towel rails, valves & accessories to postcodes in England, Wales and Scotland.
For Northern Ireland and all Offshore Islands please contact our customer services team for a delivery quote.
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We also offer a specialist 2-man paid-for delivery service which will deliver your items to the room of your choice to postcodes in England and Wales, please select this option when checking out.
Deliveries are made Monday to Friday excluding Bank Holidays and a Christmas closure period.
All stocked items are delivered in 48-72 hours, colour, special finish and made-to-order products will take longer depending on what is ordered, please see product page details for respective delivery lead times.
Delivery Services
Standard Delivery​
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This service is free of charge delivering to postcodes in England, Wales and Scotland
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Deliveries are made to the nearest hard-standing (e.g. a driveway)
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Items marked as 'Stocked' are delivered within 48-72 hours (excluding weekends and bank holidays), colour products and made-to-order items are subject to a longer lead time
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Deliveries will be arranged for a day most suitable to you
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Deliveries will be sent using a carrier of our choice
Offshore Delivery​
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This service is chargeable delivering to Northern Ireland and all UK offshore islands
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Please contact our customer service team on 01342 305555 for a quote for delivery
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Deliveries are made to the nearest hard-standing (e.g. a driveway)
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Items marked as 'Stocked' are delivered within 48-72 hours (excluding weekends and bank holidays), colour products and made-to-order items are subject to a longer lead time
-
Deliveries will be arranged for a day most suitable to you
-
Deliveries will be sent using a carrier of our choice
Two Man Delivery
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This service is chargeable delivering to postcodes in England and Wales.
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Items will be delivered to the room of your choice within your property
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Delivery cost is £120
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Deliveries can also be made to the nearest hard-standing (e.g. a driveway)
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Due to the timescales involved with organising a 2-man delivery, this service will add a couple of days to our standard delivery service
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Deliveries will be arranged with you for a convenient day that suits you
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Returns Policy
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We operate a 30-day returns policy, so if you’re not completely satisfied with your purchase, you can return your order within 30 days of receiving it.
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Please contact our Customer Service team to authorise and arrange your return.
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To speak with a member of our Customer Service team please call 01342 305555. Our lines are open Monday to Friday 8.30am - 5pm.
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Alternatively, you may email them at info@radiatorsdirect.co.uk at any time. We aim to respond to all messages within 1 working day.
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Full details of our returns policy can be found here.